FAQs

How long will it take to make my piece?

It will take 4-5 weeks for us to make and ship your custom piece of jewelry.

How long are your necklaces?

All chains are 18” with jump rings at 16” and 17”.

How long are your bracelets?

The bracelets are 7 inches with adjustable jump rings. IF you do need the bracelet longer please contact us for a price.

Help I need help designing my piece?

We are always available to help you with any questions you may have with color preferences and charm selection. Please take a look at our Instagram feed or our inspiration gallery for more ideas on how to mix colors.

Will my piece look the same when it arrives as it did online?

The app creates a very close representation for the piece you are creating. The sizing may be slightly different due to size of monitor or phone screen. Additionally all the gemstones we use are natural. We pride ourselves on using stones with beautiful color as close as we can to what we show. As the stones are natural and there is always some variation in the color.

Can I return my jewelry?

As each piece is custom designed by you, we unfortunately cannot accept returns, all sales are final.

Can I add to my jewelry after I have purchased it?

Your piece should evolve as your life does, if you want to add additional charms to your necklace please contact us and we will try to help you.